Little Bird Boutique Return Policy
We want you to love what you purchase from us! If it’s not quite right, here’s how returns are handled:
In-Store Purchases
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Returns accepted within 1–14 days of purchase for a refund to the original form of payment..
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15 to 30 days: returns are eligible for store credit only.
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After 30 days: Returns are not accepted.
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Items must be unworn, unwashed, with tags attached, and a receipt is required
Online Orders / Shipped Purchases
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Returned merchandise must be received within 30 days of the original order date for a refund to the original form of payment.
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Returns received after 30 days from the purchase date are not automatically accepted and will be eligible for store credit only.
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Items must be unworn, unwashed, with tags attached.
Final Sale & Non-Returnable Items
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Permanent Markdowns (clearance items) are Final Sale and cannot be returned or exchanged.
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Jewelry & Apothecary: These are Final Sale due to hygiene and safety regulations. Only defective Jewelry and Apothecary items will be accepted for return or exchange.
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Gift Cards: Not returnable or redeemable for cash.
Promotional Sales
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Items purchased with temporary promotions or discount codes (e.g., seasonal sales, flash sales) are returnable if they meet our return window and condition standards.
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Returns will be processed at the price paid, not the current or original price.
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Items marked Final Sale at time of purchase remain non-returnable, even if their price increases later.
How to Submit a Return Request
To start a return, visit our Returns Portal:
👉 https://account.thelittlebirdboutique.com/
Step-by-Step Instructions:
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Log in to your account
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Enter your email address and click Continue.
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Check your email for a six-digit verification code.
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Enter the code on the login page to access your account.
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Select your order
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Click on the order you’d like to return.
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If the order has multiple items, choose the specific item(s) you want to return.
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Complete the return request
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Select a reason for your return.
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Add a note if you'd like to include any additional details.
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Click Request Return.
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Wait for return approval
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You’ll receive an email once your return is approved.
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Ship your return
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Once approved, please mail your return to the address below.
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Be sure to include your name and order number inside the package:
Little Bird Boutique – Returns
606 E. 1st Street
Newberg, OR 97132 -